Oaks Medical Centre

HOW DO I...
MAKE AN APPOINTMENT?

Appointments are necessary for consultations at the Oaks Medical Centre. Both urgent and non-urgent appointments can be made in person or by telephoning (01482) 354251. You can also book online but you will need to register for this with our reception staff.

We have a mixture of pre-bookable and 'book on the day' appointments. You need to call us after 8.00am in the morning to arrange a 'book on the day' appointment. Please avoid Mondays when at all possible as this is our busiest day. If your visit is of a routine nature then our less busy days are Wednesdays and Thursdays.

Please note that the majority of appointments on Mondays and Fridays are 'book on the day', due to the high demand on these days. If you can only attend the surgery on these days and need to pre-book please speak to the practice manager.

If you don't need an appointment within two working days, you have the option to book up to a fortnight in advance.

If you attend late for your appointment you will be advised that it may not be possible for you to be seen or you may be seen only after a considerable wait.

If you cannot keep an appointment, please let us know, giving as much notice as possible so it can be offered to another patient.

HOW DO I...
OBTAIN A HOME VISIT?

Home visits are for when you are too poorly to attend the surgery. They are not for social reasons or lack of transport. Home visits are done at the discretion of the doctor and only when it would be more appropriate to examine the patient in their own home.

HOW DO I...
CHANGE MY PERSONAL DETAILS?

Please let reception staff know as soon as possible if any of your personal circumstances change. If you wish, you can let us know directly by using the form below.

Security note: Electronic transmissions on the Internet are not always secure and theoretically it is possible for the details emailed from this form to be intercepted by a third party. If you have any concerns, we advise you to visit the surgery and present your details in person.

- CHANGE OF PERSONAL DETAILS -
Name:
Email Address:
Home Address:
Telephone Number:
Computer Number (if known):
	- Details Which Have Changed-
Please Indicate Which Details Have Changed:
Please Indicate If Any Other Family Members Have Altered Details: